COOKIES POLICY

In compliance with the duty of information set forth in Section 2 of Article 22 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, this clause on cookies is designed to clearly and accurately inform users about the cookies used on the website www.freshlycosmetics.com owned by Freshly Cosmetics, S.L.

A cookie is a small file that websites send to the browser and download on to your computer. Cookies allow a website to store and recover information about your visit, such as the language and other options, in order to improve the services offered and contribute to providing a better browsing experience for the user. 

Cookies used on the website

Different types of cookies with different purposes are used on the web portal. The cookies used are listed below:

Category: Essential cookies

Essential cookies make the website usable by activating basic features such as browsing the website and entering secure areas of the site. The website cannot function properly without these cookies.

NAME

PURPOSE

PROVIDER

EXPIRATION

_cfruid

This cookie forms part of the services provided by Cloudflare which include load balancing, delivery of website content and DNS server connection for website operators.

freshlycosmetics.zendesk.com

Session

__zlcstore

This cookie is necessary for the chat box function to work on the website.

freshlycosmetics.com

Persistent

AWSALB

Records which server group is serving the visitor. This is used in connection to the load balancing to optimise the user experience.

freshlycosmetics.com

6 days

AWSALBCORS

Records which server group is serving the visitor. This is used in connection to the load balancing to optimise the user experience.

freshlycosmetics.com

6 days

AWSALBCORS

Records which server group is serving the visitor. This is used in connection to the load balancing to optimise the user experience.

zoopim.com

6 days

Debug

This cookie is used to detect errors on the website. This information is sent to the website’s technical team to improve the visitor experience on the website

freshlycosmetics.com

Persistent

PHPSESSID

Preserves all user statuses across all site requests

freshlycosmetics.com

Session

PrestaShop-#

Saves information and keeps the user’s session open. Allows information to be stored such as currency, language, customer identifier.

freshlycosmetics.com

1 year

test_cookie

Used to check whether the user’s browser accepts cookies.

doubleclick.net

1 day

ZD-suid

Unique identification that identifies the user’s session.

freshlycosmetics.com

Persistent

_dy_c_att_exps

Technical information necessary for Dynamic Yield

freshlycosmetics.com

1 month

_dy_c_exps

Technical information necessary for Dynamic Yield

freshlycosmetics.com

1 month

_dy_soct

Technical information necessary for Dynamic Yield

freshlycosmetics.com

1 month

_dy_toffset

Technical information necessary for Dynamic Yield

freshlycosmetics.com

1 month

_dycnst

Technical information necessary for Dynamic Yield

freshlycosmetics.com

1 month

_dycst

Technical information necessary for Dynamic Yield

freshlycosmetics.com

1 month

Category: Preference cookies

Preference cookies allow the website to remember information about its behaviour, such as the visitor’s preferred language.

NAME

PURPOSE

PROVIDER

EXPIRATION

ZD-store

Records whether the Zendesk Answer Bot self-service assistant has been displayed to the website user.

freshlycosmetics.zendesk.com

Persistent

_dy_csc_ses

Technical information necessary for Dynamic Yield

freshlycosmetics.com

0 s

_dy_df_geo

Information necessary for analytics and customisation with Dynamic Yield

freshlycosmetics.com

1 month

_dy_geo

Information necessary for analytics and customisation with Dynamic Yield

freshlycosmetics.com

1 month

_dyfs

Information necessary for analytics and customisation with Dynamic Yield

freshlycosmetics.com

Session

_dyid

Information necessary for analytics and customisation with Dynamic Yield

freshlycosmetics.com

1 month

_dyid_server

Information necessary for analytics and customisation with Dynamic Yield

freshlycosmetics.com

1 year

_dyjsession

Information necessary for analytics and customisation with Dynamic Yield

freshlycosmetics.com

0 s

dy_fs_page

Information necessary for analytics and customisation with Dynamic Yield

freshlycosmetics.com

Session

Category: Statistical cookies

Statistical cookies provide information about how visitors interact with the website by providing anonymous information.

NAME

PURPOSE

PROVIDER

EXPIRATION

_kla_id

This cookie is used to collect information about the visitor’s behaviour. This information will be stored on the website for internal use. The internal statistics are used to improve websites or to record whether the visitor has subscribed to an information newsletter.

static.klaviyo

2 years

_ga

Records a unique identifier used to generate statistical data about how the visitor uses the website.

Google

2 years

_ga_#

Gathers information about the number of times a user has visited the website, as well as the dates of the first visit and the most recent one. Used by Google Analytics.

Google

2 years

_gat

Used by Google Analytics to control the rate of requests.

Google

1 day

_gid

Records a unique identifier used to generate statistical data about how the visitor uses the website.

Google

1 day

hjAbsoluteSessionInProgress

This cookie is used to determine whether the visitor has visited the website previously or if they are a new visitor.

Hotjar

1 day

_hjFirstSeen

This cookie is used to determine whether the visitor has visited the website previously or if they are a new visitor.

Hotjar

1 day

_hjid

Establishes a session identifier. This allows the website to obtain data about the visitor’s behaviour for statistical purposes

Hotjar

1 year

_hjid

Establishes a session identifier. This allows the website to obtain data about the visitor’s behaviour for statistical purposes.

Hotjar

Persistent

_hjIncludedInPageviewSample

Records data on the visitor’s behaviour on the website. This is used for internal analysis and website optimization.

Hotjar

1 day

_hjIncludedInSessionSample

Used to detect whether the user’s browsing and interactions are included in the website data analysis.

Hotjar

1 day

_hjRecordingLastActivity

Establishes a session identifier. This allows the website to obtain data about the visitor’s behaviour for statistical purposes.

Hotjar

Session

_hjTLDTest

Records statistical data on the visitor’s behaviour on the website. This is used for internal analysis by the website operator.

Hotjar

Session

ajs_anonymous_id

This cookie is used to identify a specific visitor. This information is used to identify the number of specific visitors to a website.

Segment

1 year

js_anonymous_id

This cookie is used to count the number of times that different visitors have visited a website. This is achieved by assigning a random ID to the user to avoid recording a visitor twice.

Segment

Persistent

Collect

Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

Google

Session

hjViewportId

Establishes a session identifier. This allows the website to obtain data about the visitor’s behaviour for statistical purposes.

Hotjar

Session

ZD-buid

Unique ID identifies the user on repeated visits.

Zdassets

Persistent

Category: Marketing cookies

Marketing cookies are used to track visitors on websites. The intention is to show ads that are relevant and appealing to the individual user, and therefore more valuable to publishers and third-party advertisers

NAME

PURPOSE

PROVIDER

EXPIRATION

__tld__

Used to track visitors across multiple websites to show relevant advertising based on the visitor’s preferences.

Segment

Session

__zlcmid

Used to store the visitor’s identity through visits and the visitor’s preference to disable the live chat function

static.zdassets

1 year

_fbp

Used by Facebook to deliver a series of advertising products such as real-time bidding with third-party advertisers.

Freshly Cosmetics

3 months

_gaexp

Used to determine whether a visitor is participating in a test (for example, A-B test) and when the experiment ends.

Google

3 months

_gcl_au

Used by Google Adsense to experiment with advertising efficiency through the websites using their services.

Google

3 months

_hjRecordingEnabled

This cookie is used to identify and improve ad relevance by collecting visitor data across multiple websites. This exchange of visitor data is typically provided by a third-party ad exchange or data centre.

Hotjar

3 months

_pin_unauth

This is a first party cookie placed by the Pinterest tag when we are unable to match the user.

pinimg

1 year

_pinterest_ct_ua

Used by Pinterest to track the use of services.

Pinterest

1 year

_uetsid

This is a tracking cookie. It allows us to interact with a user who has previously visited our website

Bat.Bing

1 day

_uetsid_exp

Contains the expiration date of the cookie with the corresponding name.

Bat.bing

Persistent

_uetvid

Used to track visitors on multiple websites in order to show them relevant ads based on the visitor’s preferences.

Bat.bing

1 year

_uetvid_exp

Contains the expiration date of the cookie with the corresponding name.

Bat.bing

Persistent

8lcfmzhxc8d6_uid

Establishes a unique identifier for the visitor, which allows third-party advertisers to target the visitor with relevant advertising.

redintelligence.net

3 months

ad-privacy

Used by Amazon Advertising to record user actions and target website content based on clicks on ads on a different website.

Amazon-adsystem

1891 days

ads/ga-audiences

Used by Google AdWords to reconnect with visitors who are likely to become customers. It is based on the customer’s online behaviour across websites.

Google

Session

ajs%3Acookies

Collects visitor data. This information is used to divide visitors into segments, making the website’s advertising more efficient.

Segment

1 year

ajs%3Atest

Collects visitor data. This information is used to divide visitors into segments, making the website’s advertising more efficient.

Segment

1 year

ajs_group_id

Collects visitor data. This information is used to divide visitors into segments, making the website’s advertising more efficient.

Segment

Persistent

ajs_group_properties

Collects visitor data. This information is used to divide visitors into segments, making the website’s advertising more efficient.

Segment

Persistent

ajs_user_traits

Collects visitor data. This information is used to divide visitors into segments, making the website’s advertising more efficient.

Segment

Persistent

C

Used to check whether the user’s browser accepts cookies.

Adform.net

1 month

c.gif

Collects data on the user’s browsing and behaviour on the website. This is used to compile statistical reports and heat maps for the website’s owner.

Bing

Session

criteo

Establishes a unique identifier for the visitor that allows external advertisers (third parties) to target the visitor with relevant advertising. This combined service is provided by advertising centres, which provide real-time offers to advertisers.

Sync.outbrain

29 days

criteo_write_test

Establishes a unique identifier for the visitor that allows external advertisers (third parties) to target the visitor with relevant advertising. This combined service is provided by advertising centres, which provide real-time offers to advertisers.

criteo

1 day

cto_bundle

Used to show relevant content and advertising to the visitor. The service is provided by groups of external advertising providers that provide real-time offers to advertisers.

criteo

13 months

cto_bundle

Used to show relevant content and advertising to the visitor. The service is provided by groups of external advertising providers that provide real-time offers to advertisers.

criteo

Persistent

cto_tld_test

Used to identify the visitor through visits and devices. This allows the website to show relevant advertising to the visitor. The service is provided by centres of external advertising providers that provide real-time offers to advertisers.

criteo

1 day

dis/rtb/google/ cookiematch.aspx

Establishes a unique identifier for the visitor that allows external advertisers (third parties) to target the visitor with relevant advertising. This combined service is provided by advertising centres, which provide real-time offers to advertisers.

Doubleclick

Session

IDE

Used by Google DoubleClick to record and report the user’s actions on the website after viewing or clicking on one of the advertiser’s ads for the purpose of measuring the effectiveness of an ad and showing targeted ads to the user.

Mathtag

1 year

misc/img

Collects data on the behaviour and interaction of visitors. This is used to optimise the website and make its advertising more relevant.

Mathtag

Session

mt_misc

Collects data on the user’s visits to the website, such as which pages they have loaded. The data recorded are used for specific ads

Mathtag

30 days

MUID

This cookie is widely used by Microsoft as a unique user identifier. This cookie allows user tracking by synchronising the identification across many Microsoft domains.

Bing

1 year

obuid

Establishes a unique identifier for the visitor that allows external advertisers (third parties) to target the visitor with relevant advertising. This combined service is provided by advertising centres, which provide real-time offers to advertisers.

Outbrain.com

3 months

pagead/1p-user-list/#

Used to track whether the visitor has shown a specific interest in products or events across multiple websites and detect how the visitor navigates between websites. This is used for measurement of advertisement efforts and facilitates payment of referral fees between websites.

Google

Session

tt_appInfo

Used by the social network TikTok to track the use of embedded services.

Tiktok analytics

Session

tt_sessionId

Used by the social network TikTok to track the use of embedded services

Tiktok analytics

Session

uid

Records a unique user identifier that recognises the user’s browser when visiting websites using the same ad network. The purpose is to optimise the display of ads according to the user’s movements and the different advertising campaigns of the providers to display ads to the user.

Adform.net

1 year

uid

Collects data related to the user’s visits to the website, such as number of visits, the average time spent on the website and which pages have been loaded, for the purpose of displaying specific ads.

Criteo.com

1 year

uuid

Collects data on the user’s visits to the website, such as which pages they have loaded. The data recorded are used for specific ads.

mathtag.com

1 year

V3

Collects data on the user’s visits to the website, such as which pages they have loaded. The data recorded are used for specific ads

Pinterest

Session

Zte#

Stores a Zopim Live Chat identifier that recognises a device between visits during a chat session.

Zdassets

Session

This information box will be updated as the services offered on this website change.

How to change your cookie settings

The user can restrict, block or delete the cookies of Freshly Cosmetics, S.L. or any other website from their browser. The process is different on each browser. You can find how to do this on the help menu of your browser, which establishes the procedure for deleting them. For more information, you can access the following websites:

· Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

· Mozilla Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

· Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac

· Internet Explorer: https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer

internet-explorer The website may not work properly and you may not be able to use certain features once cookies are disabled.