|Country||Rate||Transit time||Free shipping|
|Portugal||2.9€||24/48 h||> 20€|
|Spain (mainland)||2.9€||24/48 h||> 20€|
|Spain (Balearics)||4.9€||24/48 h||> 49€|
|United Kingdon||4.9€||24/48h||> 49€|
We understand that as a customer you expect to receive your order as soon as possible, this is why we work hard to deliver your order efficiently and as quick as possible.
Orders placed before 10am ESTon business days are prepared and shipped on the same day. Orders placed after 10am EST on business days are prepared and shipped on the next business day, so your delivery time will increase by 24 hours. On weekends and bank holidays orders are sent out on the following business day.
After making the payment, you will receive an order confirmation email. Within the following 24 working hours, you will be receiving a second email from DHL , with the corresponding shipment and tracking information.
We will do everything possible to deliver the order within the established time frames, although during promotional periods, shipments may be occasionally delayed due to high volume of orders.
Take a look at the country list to know your shipping conditions.
If you don’t find your country listed, please email us at: [email protected] and we will inform you if there is any way to ship to your country.
Place of delivery
Orders will be delivered to the address provided on the order form. If no one is present to sign for the order at the time of the delivery, a notification note will be left at the address. The shipping company will attempt the delivery a second time and, should the same situation occur, they will try to contact you to arrange the delivery at a more suitable time.
To avoid delays during delivery, we recommend you to provide your address as accurately as possible. Check each field of the order form carefully and provide a contact number if possible.
About Pick-up Point Delivery (available for Spain)
This type of delivery allows you to choose a collection point where you can go to get your order. When the order arrives at the collection point, you will receive a confirmation sms informing you that you can proceed to collect it. The cost of this type of shipment is the same as home delivery shipping.
Non-working days in our warehouse during 2018. We wish to inform you that during the below stated dates no orders will be prepared or shipped. Therefore, orders placed during this time will have their corresponding delivery time increased by a perior of 24 hours. We apologise for the inconvenience.
January: 1 and 6
December: 6, 8, 25 and 26