CONDITIONS OF BEING A FRESHLY MEMBER

Subscribing to BEING A FRESHLY MEMBER will be governed by these General Terms and Conditions.

If you have any questions about BEING A FRESHLY MEMBER and/or the following General Terms and Conditions, please contact our Customer Service Team.

IDENTIFICATION DETAILS

The BEING A FRESHLY MEMBER subscription services are provided by FRESHLY COSMETICS, S.L., a company incorporated under Spanish legislation, with registered address in Reus, calle Nicaragua, número 36, registered in the Commercial Registry of Tarragona in Volume 2,899, Page 18, Sheet number T-48,804 and with Tax reference (CIF) no. B-55666143 (“FRESHLY COSMETICS”).

The activity of FRESHLY COSMETICS consists of selling cosmetic products online, through the website, and also face-to-face in our shops.

ADVANTAGES OF BEING A FRESHLY MEMBER

As a result of BEING A FRESHLY MEMBER you will have access to the following advantages:

  • - 30% discount on everything always.
  • - Other exclusive discounts.
  • - Access to the Freshly Stream video platform and all its contents.
  • - Quick and free deliveries.
  • - Gifts for being a member.

HOW TO SIGN UP FOR BEING A FRESHLY MEMBER?

To sign up for BEING A FRESHLY MEMBER you must fill in the form provided for that purpose in the “become a member” section of our website www.freshlycosmetics.com and accept these General Terms and Conditions, as well as the terms and conditions for the Processing of your Personal Data for BEING A FRESHLY MEMBER.

MINIMUM AGE

BEING A FRESHLY MEMBER is not designed for minors.However, those aged under 16 who wish to sign up for BEING A FRESHLY MEMBER must have authorisation from their father/mother/guardian or legal representative.

FRESHLY COSMETICS reserves the right to request evidence of such authorisation at any time.

VALIDITY, RENOVATION AND CANCELLATION

BEING A FRESHLY MEMBER is valid for ONE(1) year from the data of Activation of the Subscription under the terms indicated in section 5 of these General Terms and Conditions (the “Subscription Period”).

At the end of the Subscription Period, we will notify you of the next automatic renewal, or no renewal, of your membership, providing information on the amount of the annual fee to be paid.

You can cancel your subscription to BEING A FRESHLY MEMBER at any time during the Subscription Period. Since it is an annual subscription, the amount of the annual fee will not be refunded and nor will there be a refund for the proportional part of the active months until the end of the subscription period, so you will continue enjoying the advantages set out in section 2 until the end of the subscription period. At the end of this period your subscription will automatically be cancelled.

ANNUAL SUBSCRIPTION FEE FOR BEING A FRESHLY MEMBER

The annual fee for BEING A FRESHLY MEMBER is €4.99, VAT included.

Payment methods

You can pay the annual subscription fee for BEING A FRESHLY MEMBER through any of the following payment means:

  • − Visa
  • − Visa Electron
  • − MasterCard
  • − American Express

When you have performed the corresponding steps to complete the payment, you will be directed back to the FRESHLY COSMETICS website where you will see a subscription completed message. At this time, the amount of the annual fee will be deducted from your bank account. Likewise, you will automatically receive an email confirming the Activation of the Subscription to SUBSCRIPTION NAME with effect from that date.

RIGHT OF WITHDRAWAL

Can I cancel my subscription to BEING A FRESHLY MEMBER?

Of course you can! Although we would be sorry to see you go, if you are not satisfied with your subscription to BEING A FRESHLY MEMBER you can cancel it within 14 calendar days from the data on which we notify you of the Activation of the Subscription.

Send an email to [email protected], notifying us of your intention to cancel your subscription to BEING A FRESHLY MEMBER.

CANCELLING THE SUBSCRIPTION

You can cancel your subscription to BEING A FRESHLY MEMBER at any time during the Subscription Period. If you do so, we will send you an email confirming the cancellation of your subscription to BEING A FRESHLY MEMBER. From that moment, since it is an annual subscription, you will continue to enjoy the advantages set out in section 2 until the end of the Subscription Period, at which time your subscription will automatically be cancelled.

In the event of early cancellation of the subscription, the amount of the annual fee will not be refunded and nor will there be a refund for the proportional part of the active months until the end of the subscription period. As a result, you will continue to enjoy the advantages set out in section 2 until the end of the subscription period. At the end of this period your subscription will automatically be cancelled.

INFORMATION ON THE PROCESSING OF PERSONAL DATA

The personal data that we collect for the subscription to BEING A FRESHLY MEMBER will be processed in accordance with the following data processing conditions for BEING A FRESHLY MEMBER.

Please also see our Cookie Policy and our Privacy Policy.

APPLICABLE LAW AND CONFLICT RESOLUTION

These Conditions of Sale will be interpreted in accordance with the rules of Spanish law. However, the Law of the country in which you reside may have rules which are more favourable, of which you can take advantage.

For the resolution of conflicts that may arise about the interpretation, validity and execution of these Conditions of Sale, if you are resident or a citizen of the European Unionyou can use the Online Dispute Resolution platform provided by the European Commission, available through the following link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Alternatively, you can also go to the Courts and Tribunals that have jurisdiction under the applicable legislation.